Frequently asked questions

A selection of the most frequently asked questions to help you quickly find the answers you need.

ABOUT AGROMYNE

AgroMyne specializes in international trade, logistics, freight forwarding, import-export, agri-food and raw materials, with a particular focus on Africa.

Multi-service platform for international trade, logistics, brokerage, agri-food, commodities (gold, copper, ores), with marketplace, consulting, transport tracking, live commodity price monitoring, logistics blog, professional ad space, and soon Conciergerie & Voyages. Mainly in Africa, but also worldwide.

Our areas of expertise include international trade, logistics, freight forwarding, import-export of agri-food products and raw materials, all focused on the African market.

MARKETPLACE & PRODUCTS

You'll find a wide range of food products and raw materials, carefully selected to meet the needs of the African market.

Agricultural and mining products, exotic products, electronics and household appliances, multimedia products, second-hand products, various services. Up-to-date catalog.

Yes, grouped orders, pallets or containers, negotiated conditions according to volume. Quotation on request.

Please contact us via the contact form on our website to discuss terms and eligibility criteria.

ADVERTISING SPACE (COMING SOON)

We plan to launch the announcements area shortly. Stay tuned for updates and official announcements.

Platform dedicated to food and raw materials professionals. Via member space, they publish their offers, interact with other sellers, and access qualified buyers worldwide.

Registration via member area, professional verification (no verification required for individuals), then publication of ads with description, volumes, prices. Moderation assured.

Freemium: free basic publication, premium options by subscription. Prices announced at launch.

LOGISTICS & TRANSPORT

We offer complete logistics solutions and supply chain management.

Sea, air and ground freight - LCL, FCL, express. Live tracking on our platform (air, sea, land).

Sea, air and ground freight - LCL, FCL, express. Live tracking on our platform (air, sea, land).

Yes, our customers' parcels and goods are insured according to the type of shipment.

Yes, gold, copper, ores: specific processing, documentation, legal compliance, secure transport. Commodity prices can be tracked live on our platform.

Please provide us with the details of your request via our contact form, and we'll provide you with a customized quote as soon as possible.

CONSULTING & SUPPORT

We offer consulting services in international trade, export strategy, market analysis and business development on the African continent.

Mainly, but special formulas are available on request.

Contact us via our contact form to discuss your specific needs and how we can support you.

CONCIERGE & TRAVEL (COMING SOON)

These services will be available soon. We'll keep you informed of the launch date.

Business trips to Africa: flights, accommodation, transfers, visas, on-site B2B agenda. Exclusive service: direct baggage check-in without going through the airport.

PAYMENT & SECURITY

International bank transfers, Mobile Money (Orange Money, Wave, MTN MoMo), bank cards, credit cards. B2B: deposit, letter of credit, escrow. We accept other secure online payment methods.

We use advanced security protocols to protect your financial information and guarantee the security of all transactions: formalized contracts, precise Incoterms, escrow for large transactions. Goods insured according to type of shipment.

EUR, USD, XOF/XAF. Other African currencies at prevailing rates.

CONTACT & SUPPORT

You can contact us via the contact form on our website, by phone or by email. Our contact details are available on the contact page.

Yes, growers, distributors, forwarders, investors welcome. Contact us via agromyne.com.

We strive to respond to all requests as quickly as possible, usually within 24 to 48 hours.

agromyne.com newsletter, live logistics news blog with comments, AgroMyne social networks.